Return, Refund & Replacement Policy

At Shashwats.com, we strive to ensure your complete satisfaction with our delightful products. Our Return, Refund, and Cancellation Policy is designed to provide clarity on the procedures and terms associated with returning items, requesting refunds, and canceling orders.

RETURNS:

Eligibility:

– We accept returns within 10 days from the date of purchase.

– To be eligible for a return, items must be unused, in the same condition as received, and in the original packaging.

Return Process:

– Contact our customer support team at contact@shashwats.com to initiate the return process.

– Clearly state the reason for the return and provide your order number.

Return Shipping:

– Our team will guide you through the return process and arrange for a convenient pickup or shipping label for your eligible items.

Refund Process:

– Upon receiving and inspecting the returned items, we will process the refund within 7 days.

– Refunds will be issued to the original payment method.

REFUNDS:

Damaged or Defective Items:

– If you receive damaged or defective items, please contact us immediately with photos of the damaged goods.

– We will arrange for a replacement or issue a full refund, including any shipping charges.

Late or Missing Refunds:

– If you haven’t received a refund within the specified time frame, please check with your bank or credit card company.

– If the issue persists, contact our customer support team for assistance.